About Mariz

Your strategic outsourcing partner in East Africa

Mariz Outsourcing (U) SMC Ltd is a strategic Business Process Outsourcing (BPO) and corporate growth enterprise delivering revenue operations, talent acquisition, 24/7 call support and audio services, software development, business consultancy, digital marketing, sales outsourcing, corporate branding, media production, and community skills development.

Our Mission

To help organizations operate lean, adopt modern digital technology, and stay agile by delivering reliable, end-to-end outsourcing across human capital, technology, brand, call support, multimedia, and community skills development.

Our Vision

To become a globally trusted BPO and corporate growth partner, recognized for service excellence, operational transparency, and long-term, mutually beneficial client relationships.

Our Approach

We operate as a direct extension of our clients' teams — optimizing workflows, reducing administrative costs, and improving operational efficiency with a relentless focus on quality.

Business partnership and collaboration
Who We Are

A full-service BPO and corporate growth partner built for scale

Headquartered at Level 3 Rm HC3 Honora Plaza, Opposite Be Energy Fuels, Zzana, Kampala, Mariz serves corporate enterprises, hospitality groups, construction firms, healthcare providers, retailers, and manufacturers — delivering integrated solutions that span talent, technology, and brand.

Integrated service divisions covering revenue, talent, technology, support, and creative under one roof
24/7 operations with a 200+ seat call support floor and omnichannel capabilities
Custom software development from ERPs to financial tracking platforms
Strategic branding and cinematic media production for corporate clients
Our Clients

Trusted by organizations across industries

These are some of the organizations that trust Mariz to run critical parts of their operations, from travel and logistics to construction, retail, and marketing.

  • TUURI logo
  • Passito Marketing Agency logo
  • Rakentaa Travel & Logistics logo
  • SCGE logo
  • Shop For Me UG logo
  • Resan General Enterprise logo
  • Tales of Travel Agency logo
  • Zortea logo
Our Values

The principles that guide every engagement

Our values are not aspirational statements — they are the operating standards we hold ourselves to every day.

Performance-Driven

We measure our success by the operational outcomes we deliver — reduced costs, improved efficiency, and measurable growth for our clients.

Operational Transparency

Full visibility into performance, SLAs, and reporting. Our clients always know exactly how their operations are running.

Long-Term Partnership

We operate as a direct extension of your team, building relationships grounded in trust, reliability, and mutual benefit.

Continuous Innovation

We invest in technology, training, and process improvement to stay ahead of the curve and deliver increasingly better results.

Sectors We Serve

Sector expertise across six industries

We bring domain-specific knowledge to every engagement, tailoring our solutions to the operational realities of your sector.

Corporate Enterprise
Hospitality & Culinary
Construction & Engineering
Healthcare
Retail & Food Services
Industrial Manufacturing

Let's build something efficient together

Whether you need a single service or an integrated outsourcing solution, our team is ready to help you scale.